In the unlikely event that you find there is a defect or faulty in our goods, please send your order back to us within 14 days for a full refund on the goods. Please note the product must be unused and clean and we are unable to refund delivery fees. We recommend a tracked method of shipping to return an item. Our returns address is below.

Hairy Paws Glasgow

15 Cresswell Lane

Glasgow

G12 8AA

Return Policy for Clothing

Please note: We do not accept returns for clothing items. All sales are final. Kindly ensure you select the correct size and review product details carefully before making your purchase.

For any questions or concerns regarding your order, please feel free to contact us via our IG.